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Terms & Conditions

This page (together with our Privacy policy) tells you information about Belektron Ekotrading (hereafter “Company“) and the legal terms and conditions (“Terms“) on which we sell our service (“Service“) through our website (“our Site“) to you. These Terms will apply to any contract between us for the sale of Services to you (“Contract“). Please read these Terms carefully and make sure that you understand them before using our Site. Please note that before placing an order or making a payment you will be asked to agree to these Terms. If you refuse to accept these Terms, you will not be able to order our Service from our Site or make any payments related thereto.

We may amend these Terms from time to time as set out below. Every time you wish to order Services or use our Site, please check these Terms to ensure you understand the terms which will apply at that time.


We are Belektron Ekotrading, a limited liability company registered in Slovenia under company number 6656161000 and with our registered office at Cvetkova ulica 25, 1000 Ljubljana, Slovenia, VAT number SI19751443. If you wish to contact us for any reason, please do so by e-mailing us at info@carboneutralife.com. If we have to contact you or give you notice in writing, we will do so by e-mail or by pre-paid post to the address you provide to us in your order.


We may revise these Terms at any time by amending this page. Please check this page from time to time to take notice of any changes we might have made, as they are binding. We do not guarantee that our Site, or any content on it, will be free from errors or omissions.

The use of our Site by a minor (an individual under 16 years of age) is subject to the consent of their parent or guardian and our contract is with the parent or guardian who is responsible for the minor’s compliance.

You must not use our Site in any way that causes, or may cause, damage to the Site or impairment of the availability or accessibility of the Site; or in any way which is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity. You must not use our Site to copy, store, host, transmit, send, use, publish or distribute any material; you must not collect data from our Site, send unsolicited commercial communications via our Site and/or without limitation performing any act that is inconsistent with the purpose of this Site.

Where necessary we will report any breach of these Terms to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity and/or your personal information to them. In the event of such a breach, your right to use our Site will cease immediately.

We reserve all rights, title and interests in our intellectual property rights including, without limitation, any patents, trademarks, service marks, copyrights, database rights, design rights, know-how, confidential information, and any other similar protected rights in any country.

We will not be liable to any user for any loss or damage arising under or in connection with an inability to use our Site. We will not be liable for any loss or damage caused by a virus or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on our Site. Such links should not be interpreted as an endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

All photographs and videos appearing on this site are courtesy of Pixabay (pixabay.com), Bigstock (bigstockphoto.com), Shutterstock (shutterstock.com) or Videoblocks (videoblocks.com). Product images are for illustrative purposes only and may differ from actual product.


By using our Site, you authorize us to process payments, refunds, and adjustments for your transactions, remit funds to your bank account where applicable, charge your credit card and pay us and our affiliates any amounts you owe in accordance with these Terms.

You must provide us with true and accurate information when registering and must maintain and update that information as applicable. We may at any time require you to provide any financial, business or personal information we request to verify your identity.


The Service offers a carbon footprint calculation and carbon offset with retirement of carbon credits. The calculation of your carbon footprint is based on the information you provide and performed on publicly available data. Projects which Carboneutralife offers you on the Site for your offset are selected by the Company. The client can find all information related to selected products on our Site. The Company reserves its right to change the projects portfolio from time to time and offer other projects of a similar nature.

The price of the Service is based on the price of carbon credits used for offset. All prices are to be paid in Euros or USD and include 22% VAT in accordance with Slovenian legislation.

Once you decide to calculate your carbon footprint or buy any other fast-purchase product on the Carboneutralife website, you will be asked to select the exact project for carbon credits you would like to make your offset with. It means these carbon credits have already been issued, and if the project has been concluded your monetary contribution can’t go directly to this project anymore. However, with your purchase you always indirectly cover part of all the investment and implementation costs the project required or will require if it is still ongoing. You will also get the official evidence via email confirming the offset credits you bought have been canceled in the Union Registry so that nobody else can benefit from them anymore.

Due to the Union Registry limitations and minimum amount of carbon credits, the lowest purchase available through our Site is 1 tonne of CO2e (2.204,62 lbs).


By placing an order with us through our Site, you acknowledge that your transaction will be with us. Our Site will guide you through the steps needed to place an order and make a payment with us. The Company relies on the following providers for payments and you are subject to their individual terms of use and privacy policy. Please make sure to review them at the following PayPal link.

By placing an order or making a payment through our Site, you warrant that you are legally capable of entering into binding contracts. After you place an order, you will receive an e-mail from us acknowledging that we have received your order. Your account will be billed after your order has been processed and the Contract between us will only be formed at that point. Upon successful verification by us of the authenticity and sufficiency of the payment information you provide, we will issue your Certificate of Carbon Neutrality and your payment receipt.


If you have a major problem with our Service or a minor problem that can’t be fixed within a reasonable time you have the right to cancel the Contract, when it is provided with an unacceptable level of care and skill, unfit for the purpose you asked, or not delivered within a reasonable time when there is no agreed upon end date. In this case the refund will be made in the same form as your original payment. You must pay for services you’ve received under the Contract that worked as expected. You can’t cancel the Contract or get a refund if the problem was outside the control of the Company or if you changed your mind, insisted on having a service provided in a particular way against the Company’s advice, or failed to clearly explain your needs to the Company.


Without prejudice to our other rights under these Terms, if you breach these Terms in any way, we may take such action as we consider appropriate to deal with the breach, including suspending your access to the Site, prohibiting you from accessing the Site, blocking computers using your IP address from accessing the Site, contacting your internet service provider to request that they block your access to the Site and/or bringing court proceedings against you.


We are not an investment company or charity organization and our services and business model are not based on any investment or charity donations.
We may transfer our rights and obligations under a Contract to another organization, but this will not affect your rights or our obligations under these Terms.
We only use your personal information in accordance with our Privacy policy. Please take the time to read our Privacy policy carefully, as it includes important terms which apply to you.
Please note that these Terms are governed by Slovenian law. This means a Contract for the purchase of Services through our Site and any dispute or claim arising out of or in connection with it will be governed by Slovenian law.

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